Privacy Policy

Privacy Policy

At Sootrika, we are committed to protecting your privacy. This policy explains how we collect and use your personal information.

Information We Collect: When you make a purchase from our store, we collect the personal information you provide, such as your name, billing and shipping addresses, email address, and payment details. This information is necessary to fulfill your order and provide customer support. It is called Order Information.

How We Use Your Information:

We use your information solely to:

  • Process and fulfill your order.
  • Communicate with you about your purchase.
  • Send you marketing communications (if you have opted-in).
  • Improve our products and services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Your Consent: By providing us with your personal information to complete a transaction, you consent to our collecting it and using it for that specific reason. If we ask for your information for a secondary reason, like marketing, we will ask for your express consent.

Security: We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

FAQ:

  • How We Collect Personal Information?

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”.

  • How We collect Device Information?

We use Technologies like cookies, Log Files, Web Beacons.

“Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

  • When we talk about “Personal Information” in this Privacy Policy, we talk both about Device Information and Order Information.

 

  • Sharing Your Personal Information?

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights otherwise.

  • Behaviourial Advertisement

As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about targeted advertising, visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

  • DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

  • Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

  • Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.